Casoola Cookie Policy

At Casoola, we use cookies and similar tracking technologies to make our website work properly, to understand how you interact with our platform, and to personalise the content and offers we show you. This Cookie Policy explains what cookies are, how we at Casoola use them, and what choices you have when visiting casoola.com. By continuing to browse or use our services, you agree that we may place cookies on your device as described below.

What Are Cookies

Cookies are small text files that are stored on your computer, smartphone or tablet when you visit a website. They allow a site to recognise your device over time and remember information about your visit, such as your preferred language, login status and settings. We at Casoola use cookies across casoola.com, including the casino lobby, the sportsbook, the cashier and the VIP Club pages, to ensure the platform behaves consistently for every player.

Similar Technologies

In addition to standard cookies, our Casoola platform may also use web beacons, pixel tags, local storage and software development kit (SDK) identifiers within our mobile web experience. These technologies serve the same purpose as cookies - helping us recognise returning visitors, measure performance and keep our services secure - and are covered by this policy wherever referenced.

Why We Use Cookies

We use cookies for several distinct purposes, and we try to be transparent about each one. Our goal is to balance a smooth user experience at Casoola Casino with your right to control non-essential tracking.

• We use strictly necessary cookies to let you log in, keep your session active, set your cashier currency (for example Euro, USD, HUF, NOK, PLN, CAD, NZD, CZK, AUD or CHF) and remember your Country selection in the cashier.
• We use functional cookies to remember your chosen language, your display preferences, and which casino rails or sportsbook filters (Today, 3h, 6h, 24h, Tomorrow) you last used.
• We use performance and analytics cookies to understand how visitors move through Casoola, which games on the Top, New and Popular rails are viewed most, and where players drop off during registration or deposit.
• We use advertising and retargeting cookies, including third-party ones, to measure the effectiveness of our marketing campaigns and to show you relevant offers, such as information about our Welcome Bonus or VIP Club, on other websites.
• We use security cookies to help us detect fraud, prevent multiple-account abuse, and protect the integrity of our promotions and wagering rules.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our Casoola Casino to function. Without them, core features such as secure login, the cashier, and session management would not work. We do not require your consent to use these cookies because our services cannot operate properly without them.

Functional Cookies

Functional cookies let our Casoola Casino platform remember choices you have already made, so you do not have to re-select your currency, language or favourite game filters every time you visit.

Analytics Cookies

We use analytics cookies, including those from reputable third-party analytics providers, to measure traffic, session length and engagement with features such as our live casino rails, jackpot games and sportsbook menu. This data is aggregated and helps us at Casoola decide which parts of the site to improve.

Advertising and Targeting Cookies

These cookies are placed by us or by our advertising partners to build a profile of your interests and show you more relevant adverts about Casoola bonuses, promotions and tournaments elsewhere on the internet. They also help us measure the performance of our affiliate and marketing partnerships.

Third-Party Cookies

Certain features embedded in our pages - including payment providers such as Revolut, MiFinity and our card processors, as well as game providers that power our slots and live dealer tables - may set their own cookies when their content is loaded within Casoola. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie or privacy policy for further detail.

How Long Cookies Last

Some cookies used across Casoola are session cookies, which are deleted automatically once you close your browser. Others are persistent cookies, which remain on your device for a set period - ranging from a few days to a couple of years - so that we can recognise you on your next visit, keep you within the correct Excluded Jurisdictions checks, and maintain your preferred cashier settings such as Currency and Country.

Managing Your Cookie Preferences

You have control over whether and how cookies are placed on your device when you use our services. Most web browsers allow you to manage cookie settings through their preferences menu, where you can:

• View which cookies are currently stored on your device and delete them individually or all at once.
• Block all cookies, or block only third-party cookies, from being set by casoola.com.
• Set your browser to notify you each time a new cookie is offered before you decide whether to accept it.

Please note that if you choose to block or delete strictly necessary cookies, certain parts of Casoola, including login, the cashier and session-dependent features, may not function correctly, and you may be unable to use our services as intended. Where we present a cookie consent banner on your first visit, we rely on your choices made there to apply your preferences for non-essential cookies going forward.

Browser-Specific Controls

Most modern browsers, including Chrome, Firefox, Safari and Edge, provide dedicated settings pages for managing cookies and site data. We recommend consulting your browser's help documentation for step-by-step instructions, as the exact menu names and options vary between browsers and device types, including on our mobile web version.

Cookies and Responsible Gambling Tools

We may also use certain cookies to support responsible gambling features, including recognising self-exclusion status and remembering deposit limit settings you have configured in your account. These cookies help us apply the restrictions you have requested consistently across your sessions with Casoola.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, legal requirements, or our own business practices. Any updates will be posted on this page, and we encourage you to review it periodically. Your continued use of Casoola after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or about this Cookie Policy generally, please contact our support team at [email protected] or through our 24/7 live chat. Our Casoola support team is available around the clock to help you understand your choices and assist with any cookie-related concerns regarding your use of our platform.